SEPTEMBER 05, 2023 – How do you access generative artificial intelligence (GenAI) models today? If you’re one of the 15% of American adults who have used ChatGPT, you likely accessed it on a website owned by OpenAI, the creator of ChatGPT. If you’ve used Bard, Google’s competitor to ChatGPT, you did so on Google’s website. And if you’ve used Claude, the flagship model from Anthropic, you did so on a website maintained by Anthropic. You interacted with these models using a simple chat-like user interface that returned high-quality responses within seconds. And you never had to download any software, read any documentation, or understand how AI works before you used it. It was straightforward and convenient to access, and it required no technical expertise.  

This stellar user experience has resulted in a low barrier of entry for the average user–catapulting GenAI into the imaginations of millions of people and producing an unprecedented wave of public excitement and hype. But only some people are casual users.  Read the full article here.